Delete the ud.xml file 3. Open SolidWorks and verify that the login screen appears; hence, the profile is no longer retained The other option Moving to 3DEXPERIENCE Works is one way to avoid the licensing issues of the past.An administrative portal on MySolidWorks gives designated users the ability to assign seats of SolidWorks to members of their team.
While this option is a huge step forward, in comparison to machine activationdeactivation using the modify install, implementation of online licensing companywide has uncovered many issues that have yet to be solved by SolidWorks upon their first release. This blog will hopefully ease a headache when running into errors, while trying to convert workstations over to online licensing for daily use. Solidworks Activation Count Exceeded Serial Numbers To OnlineFor help with using the administrative portal, switching serial numbers to online licensing, and for general procedural directions using online profiles in SolidWorks please reference the link at the end of this blog. Activation issues After following the procedure to make the switch from machine to online activation in the administrative portal on MySolidWorks, SolidWorks will require two startups before recognizing that online licensing is attached to the serial number. The first startup, after going through the standard machine activation wizard, should bring up the prompt seen in Figure 1 and the second should bring up the login screen seen in Figure 2. In this process, a bit in the SolidWorks registry is being toggled which controls the licensing type. We have run into issues where SolidWorks gets stuck on machine activation and continues to launch the activation wizard as opposed to the login screen. ![]() Solidworks Activation Count Exceeded .Exe By EitherLaunch the redgit.exe by either searching it in the search dialog (older operating systems) or using the RUN command and typing regedit in the open bar (Windows 10). Expand the HKEYCURRENTUSER and continue to expand Software - SolidWorks - Licenses- Online. The set bits in this registry mean that online licensing is enabled for that specific program. Re-open SolidWorks and verify that the login screen appears instead of the activation wizard. Login Issues When someone logs into a profile that is already being used by another station the message shown in Figure 5 should appear. This message should indicate which computer that the profile is currently being used on and provide the option to force them off. Go to your C: Drive in your file explorer and select your View tab and then Options on the top right. Navigate to the View tab in the folder options pop up and select the Show hidden file, folders, and drives bubble. Press okay and select the hidden ProgramData folder that now appears on your C-Drive. If any of these files fail to delete, you will need to open task manager and end any SW tasks (some may even be running in the background processes) until it lets you do so. Logout Issues The logoutlogin process has been the most difficult to work with especially with multiple users and workstations. The process of logging out, as seen in Figure 10, has one major flaw being that it is difficult to achieve without physically being in SolidWorks. If you exit out of SolidWorks without logging out (or someone boots you off), SolidWorks automatically retains your login information upon opening (i.e. Some issues that the profile retention can cause is, one, accidentally retaining a profile that no longer has a seat of SolidWorks, which brings up the error message seen in Figure 11, and two not wanting to boot someone off who is in the middle of a project with that profile. Before learning the procedure seen below, which walks through manually deleting the login file, we tried using both the modify install login and resetting the SolidWorks registry which both were ineffective. The solution provided is the best option to clear the current profile and bring up the login screen upon re-opening SolidWorks. ![]() Delete the ud.xml file 3. Open SolidWorks and verify that the login screen appears; hence, the profile is no longer retained The other option Moving to 3DEXPERIENCE Works is one way to avoid the licensing issues of the past.
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